- Eligibility for Refunds:
- Request Window: Refund requests must be made within 7 days of purchase.
- Service Satisfaction: Refunds are only considered if the service was not delivered as described or if the customer experienced issues due to our fault.
- Non-Refundable Situations:
- Completed Services: Once the boosting service has been completed as per the agreement, refunds are not granted.
- User Error: Refunds will not be issued for issues arising from user error or misunderstanding of service terms.
- Change of Mind: Refunds will not be provided for change of mind or if the customer decides not to use the service after purchase.
- Refund Process:
- Request Submission: To request a refund, contact our support team at [support email/phone] with your order details and reason for the request.
- Review Period: Refund requests will be reviewed within 3-5 business days.
- Approval: If approved, the refund will be processed to the original payment method within 7-10 business days.
- Service Delays:
- Delay Policy: If there are delays in service delivery, customers will be notified, and a revised timeline will be provided. Refunds will be considered if the service is significantly delayed beyond the promised timeframe.
- Changes to Policy:
- Updates: We reserve the right to amend this policy at any time. Changes will be communicated via our website.
For any questions or further assistance, please contact us